Questions we hear most
Straight answers, before you call. Anything not here, the studio answers within 24 hours.
Custom work
How does a custom piece work?
Bring a sketch, a photograph, or just an idea. We design the piece, source the stone against your budget and build it by hand in 2 to 4 weeks. The consultation is free and you work with the person who actually makes it.
How long does it take?
Most commissions leave the bench in 2 to 4 weeks. Watch work — bezel, lugs and dial — runs 3 to 5 weeks.
Stones
Natural or lab-grown?
We offer both and both come graded, GIA or IGI. Lab-grown costs 30 to 50% less than natural for the same look, which is the choice when carat weight matters more than origin.
Are the diamonds certified?
Every stone arrives with its GIA or IGI grading report and laser inscription, natural or lab-grown.
Pricing
What can I get for my budget?
Listed pieces run from $2,800 for delicate bracelets to $34,000 for custom iced timepieces. Custom commissions are quoted against your number rather than a fixed list — tell us the budget and the piece gets designed around it.
Watches
Can you set diamonds on my own watch?
Yes. Bezel, lug, dial and bracelet work is offered on a watch you own or one we source. Stones are hand-set into custom mountings, never drop-in aftermarket parts.
Visiting
Where is the showroom?
Chicago, by appointment, Monday to Saturday. Call +1 (224) 647-1571 or book through the contact page and we will find a time.
Aftercare
What if it needs resizing or repair?
Cleaning, prong tightening and resizing are covered for the life of the piece. Bring it in or call and we will sort it.